Reference

Privacy Guide: How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket transactions, and keep the lobby secure. You control marketing preferences and can request your data anytime through the account panel.

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BD Games Web Privacy Guide: How We Handle Your Account Information
SECURITY PRACTICES

How We Protect Your Information

Encrypted Connections

Every page on BD Games Web runs over SSL so your password, wallet PIN and deposit amounts travel encrypted between your phone and our server. Look for the padlock icon in your browser bar before entering any account details.

Wallet Verification

We match your bKash, Nagad or Rocket account name to your registered mobile number before processing the first withdrawal. This step prevents someone else from redirecting your winnings to a different wallet if they gain access to your login.

Limited Data Sharing

Payment processors see transaction amounts and wallet IDs to clear deposits and withdrawals. Game studios receive your session ID and stake to run the round and return the outcome.

Retention Windows

We keep transaction records for three years to handle chargebacks and tax queries, then archive them. Gameplay logs older than one year are summarized and the round-by-round detail is deleted unless a dispute is open.

BD Games Web Account Registration and Payment Information

Account Registration and Payment Information

When you open an account, we ask for your mobile number, a password and payment details so we can verify bKash, Nagad or Rocket deposits and send withdrawals back to the same wallet. We log each session — device type, IP address, game opened, stake placed — to detect unusual activity and settle any disputes over a round result. Marketing emails and

SMS go out only if you tick the box during signup; untick it in account settings to stop them. We share transaction records with our payment processor and game studios share round outcomes with us so we can credit your balance, but we never sell your contact list or browsing habits to third parties. The data sits on servers in jurisdictions that

permit online gaming for adults; access depends on your local law and the eligible regions we operate in.

PRIVACY HELP

Privacy Questions and Data Requests

View Your Data Log into your account panel and open the privacy tab to download a copy of your registration details, deposit history, withdrawal records and gameplay logs. The export arrives as a CSV file within a few minutes.
Update Preferences Turn marketing emails and SMS on or off in account settings under the notifications section. Changes take effect immediately; you'll still receive transactional messages about deposits, withdrawals and account security regardless of this toggle.
Delete Your Account Contact our Bangladesh support team through live chat or email with your registered mobile number and a deletion request. We'll close the account within seven days and erase non-essential records after the retention period required by payment and dispute rules.

Common Privacy and Data Terms Explained

01
What does personal data mean in this context?

Personal data includes your mobile number, email address, payment wallet ID, IP address, device fingerprint and any other information that identifies you or links back to your account on BD Games Web.

02
What is a data controller?

The data controller decides why and how personal information is collected and used. BD Games Web acts as the controller for your account details, deposit records and gameplay logs stored on our platform.

03
What does data retention mean?

Data retention is the period we keep your information on file. Transaction records stay for three years for legal and dispute purposes; marketing consent and gameplay logs follow shorter windows unless a case is open.

04
What is a data processor?

A data processor handles information on behalf of the controller. Our payment gateway processes bKash, Nagad and Rocket transactions; game studios process round outcomes. They follow our privacy instructions and cannot use your data for their own purposes.

05
What does right to erasure mean?

Right to erasure lets you ask us to delete your personal data when it is no longer needed. We honour this request after closing your account and completing any open disputes or regulatory holds.

06
What is consent in privacy policy terms?

Consent is your clear agreement to let us collect and use specific data, such as sending marketing messages. You give consent by ticking a box during signup and can withdraw it anytime in account settings.

Privacy Guide Questions for BD Games Web

We collect your mobile number, email address, password, date of birth and payment wallet details for bKash, Nagad or Rocket. This lets us verify your identity, process deposits and withdrawals, and comply with age and region checks.

We store your wallet account number or mobile money ID to route deposits into your balance and send withdrawals back to the same wallet. The processor sees the transaction amount and wallet ID but not your full account history.

Yes. Log into your account, open the privacy tab and request a data export. You'll receive a CSV file with registration details, deposit and withdrawal logs, gameplay records and marketing consent status within a few minutes.

Open account settings, go to notifications and turn off the marketing toggle. Changes apply immediately. You will still receive transactional messages about deposits, withdrawals and security alerts because those are essential account communications.

We share transaction data with our payment processor to clear bKash, Nagad and Rocket deposits and withdrawals. Game studios receive your session ID and stake to run each round. We do not sell contact lists or browsing habits to advertisers.

Contact our Bangladesh support team via live chat or email with your registered mobile number and a deletion request. We close the account within seven days and erase non-essential records after the retention period for payment and dispute rules ends.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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